[Support request] Demo Importer Not Working

Premium WordPress Themes, Templates and Plugins Support Avien Demo Importer Not Working

This topic is: resolved

This topic contains 7 replies, has 2 voices, and was last updated by  Support Team 1 year, 4 months ago.

  • Author
    Posts
  • #8479

    Micki Baker
    Participant
    Post count: 8

    Hello,

    I have set up a separate subdomain with it’s own WordPress Installation, so that I could import the Demo content and see how you have things set up so I can get our main site functioning. I installed the Avien theme with no problem, but when I go the Appearance -> Theme Ooptions -> Demo Importer, it does nothing. It gives me a message that says…Data is being imported please be patient, while the awesomeness is being created :)… I have tried it multiple times on multiple installs. The last time I tried it I left it for 10 hours.

    Can we get this working, or can you send me a file with the demo content (sql, uploads, plugins, etc.) and I can manually install?

    Thank you,
    Micki

  • #8481

    Support Team
    Keymaster
    Post count: 428

    We’ll be check that issue and theme will be updated asap. Thanks for your patience. XML demo contents has been sent to your email.

  • #8482

    Micki Baker
    Participant
    Post count: 8

    I got the email, thanks for the quick response! I get a 404 error when the process completes, and no content was uploaded. I also sent you an email.

  • #8484

    Support Team
    Keymaster
    Post count: 428

    Hey can you provide you login info? We’ll import it for you. info at themeofwp.com

  • #8485

    Support Team
    Keymaster
    Post count: 428

    Hey again, we’ve successfully imported all demo contents in your site without any issue. How did you import it? We haven’t get any issue during the importing process. Please check your site.

  • #8486

    Support Team
    Keymaster
    Post count: 428

    When you want to import them you should unzip or extract the zip file to your computer first. Then import demo xml file via wp-importer under the Tools, then Widgets via Widget import exporter via plugin, and finally theme options via theme options panel under the backup section.

    There is no special knowledge for the import them. Just follow the steps above.

  • #8497

    Micki Baker
    Participant
    Post count: 8

    Thanks for taking of this. I’m not sure why it worked for you and not me. I did exactly what your instructions are BEFORE you got on. I extracted the contents, went to Tools -> Import, WordPress Import. Didn’t work. But it works now. Thanks!

  • #8504

    Support Team
    Keymaster
    Post count: 428

    Hey Micki, I didn’t made different. Just select demo content .xml file and imported it via WordPress importer under the tools. That’s it. Also auto theme demo importer under the Theme Options > Demo Importer works like a charm. Maybe you can git it a try this built-in theme demo importer for the future.

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