Premium WordPress Themes, Templates & Plugins › Support › WordPress Plugin Support › Error Social Icons plugin
- This topic has 6 replies, 2 voices, and was last updated 7 years, 2 months ago by ThemeofWP.
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- January 20, 2017 at 11:47 am #8712buro86Participant
Hello,
I just bought your social icons plugin which looks very promising, but after installing it ( I am using the well supported WP Salient theme, I directly get the following fatal error:
Fatal error: Class ‘Vc_Grid_Item_Editor’
I can’t use the plugin until this is solved.
Thank your for coming back to me asap, Buro 86
- January 20, 2017 at 1:13 pm #8713
- January 20, 2017 at 1:16 pm #8714ThemeofWPKeymaster
Also can you please sent us whole error message here or privately?
- January 20, 2017 at 1:26 pm #8715ThemeofWPKeymaster
Can you deactivate our plugin and replicate what you did previously? Ans please let me know if everything working properly without our plugin?
So when I’ve tested with salient theme without our plugin it gives an some issues.
- January 20, 2017 at 1:34 pm #8716ThemeofWPKeymaster
The problem source is “Salient Visual Composer” should be updated to latest version because it can’t contains “Vc_Grid_Item_Editor” class so you need to contact theme author or check updates of the theme and update modified “Salient Visual Composer” plugin.
Othervise standalone Visual Composer working with All in one Social Icon Addons for Visual Composer.
I hope those are clear.
Thanks
Kevin - January 21, 2017 at 11:34 am #8717buro86Participant
Hi Kevin,
Thank you for your feedback!
Unfortunately, I am running the latest Salient Theme version ( 7.6 ) so I won’t be able to get it working right now I guess.My support licence for that theme has also expired, do you have a running support licence there, and please ask the question, I would appreciate that.
The full error can be seen here: http://www.buro86.be/screen.jpg
I hope to hear from you soon..
- February 5, 2017 at 5:17 pm #8721ThemeofWPKeymaster
Hey there sorry for late response,
Thanks for using our items can you contact us via email (info @ themeofwp.com ) I’ll be assist to you super quickly.
Seems you theme needs to be updated or you need to use VC as standalone version.
Thanks,
Kevin
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