Premium WordPress Themes, Templates & Plugins › Support › WordPress Plugin Support › Glitchy flash when changing between mo/yr on Price Table Monthly & Yearly Addon
- This topic has 23 replies, 2 voices, and was last updated 6 years, 1 month ago by ThemeofWP.
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- December 1, 2017 at 9:19 am #9038prjtParticipant
The Price Table Monthly & Yearly Addon flashes in a strange way when you switch between Month and Year. It shows the old price for a second and makes the pricing table appear very buggy. Please help me resolve this.
Plugin version: VC Price Table Monthly & Yearly Version 1.0.3
WordPress version: WordPress 4.9.1
Theme: Startit (goo.gl/uYU2PR)
Visual Composer version: WPBakery Page Builder v5.4.5 - December 1, 2017 at 11:03 am #9040ThemeofWPKeymaster
Hey there, Thanks for your purchases and contacting us. I think there is theme and plugin style conflict. Can you sent me the your live demo site URL please? I’ll investigate and let you know the solution quickly.
Thanks
Kevin J. - December 1, 2017 at 7:00 pm #9041prjtParticipant
Hello, the live demo site URL is: 52.37.86.191/pricing/
Thank you!
- December 1, 2017 at 8:49 pm #9042ThemeofWPKeymaster
Your theme modules.css view-source:http://52.37.86.191/wp-content/themes/startit/assets/css/modules.min.css?ver=4.9.1 has animation keyframes and our plugin includes too. And they both are conflicted between.
We’ll find a solution and let you know asap.
Thanks
Kevin J. - December 3, 2017 at 5:07 am #9045prjtParticipant
Thank you, your prompt reply is really appreciated. We are trying to launch our site on Monday and this animation bug really makes the pricing page appear broken.
- December 3, 2017 at 9:49 am #9046ThemeofWPKeymaster
Hi there, we’ll take a look it and if possible we’ll give a solution for this asap.
Thanks
Kevin J. - December 5, 2017 at 4:20 am #9047prjtParticipant
Hi, just checking to see if there is any update on this?
- December 5, 2017 at 10:20 am #9048ThemeofWPKeymaster
Hi there, thanks for checking sorry but currently there is no update or solution yet.
- December 5, 2017 at 4:12 pm #9049prjtParticipant
Are you able to provide an ETA? I understand you guys are busy but I have a deadline to meet and may need to seek a refund.
- December 5, 2017 at 4:59 pm #9050ThemeofWPKeymaster
Can you try to remove class attr from this:
http://52.37.86.191/wp-content/plugins/vc-price-table-month-year/assets/vc_pricetable_monthyear.css
.vcmp_my_pricing-wrapper .is-visible {
position: relative;
z-index: 5;
}change by:
.vcmp_my_pricing-wrapper .is-visible {
}
This will be solve the issue partially.
- December 5, 2017 at 5:31 pm #9052ThemeofWPKeymaster
As you can see the demo we’ve fixed the issue. http://wp.themeofwp.com/elegantmegaaddons/price-table-monthly-yearly/ We’ll sent the updated plugin via email now.
Do you have a diff email other than Gmail?
- December 5, 2017 at 6:25 pm #9053ThemeofWPKeymaster
Also plugin updated on codecanyon.net
Thanks!
Kevin J. - December 7, 2017 at 10:16 am #9054ThemeofWPKeymaster
I hope your issue resolved with the plugin update. I didn’t see any update on your website yet? I’ll marked this topic resolved.
Thanks
Kevin J. - December 11, 2017 at 7:37 pm #9055prjtParticipant
My issue is resolved. You guys are incredible. Thank you so much for your help.
- December 11, 2017 at 10:13 pm #9056ThemeofWPKeymaster
We are glad to hear that! Thanks for preferred our items!
- February 9, 2018 at 8:16 am #9136prjtParticipant
Guys, I just tested installed the latest version, and unfortunately the bug is still there. Please help.
- February 9, 2018 at 11:21 am #9137ThemeofWPKeymaster
Was it resolved previously? Or newly appeared? So you’ve confirmed, “resolved”.
Thanks
Jessy B. - February 9, 2018 at 11:26 am #9138ThemeofWPKeymaster
Can you, first of all, disable the minifying plugin? So it’s bundled all of them as one file on your side. Then let’s check it again. Finally, it’s working on our side without any glitch.
- February 9, 2018 at 3:56 pm #9139prjtParticipant
I apologize, when my website designer ‘confirmed’ it previously, he was confirming it on _your_ site, not ours. It apparently never worked. Changing the status to ‘Unresolved’.
We do not have a minify plug-in installed. Is there something else I can try?
- February 9, 2018 at 6:24 pm #9140ThemeofWPKeymaster
Please h, check your plugins and disable cache or minify one. For example auto-optimize, HTML minifier or something like that. Please ask your designer or give us your wp-admin info.
- February 9, 2018 at 7:56 pm #9141prjtParticipantThis reply has been marked as private.
- February 12, 2018 at 8:23 am #9142ThemeofWPKeymaster
Your issue has been fixed on your site please check it. Also, you don’t need to update “Price Table Monthly & Yearly Addon for Visual Composer” to new version. I’ve already updated to v1.0.5.
- February 12, 2018 at 10:12 am #9143prjtParticipant
Your team has incredible service. Thank you for your help, everything looks great!
- February 12, 2018 at 9:21 pm #9144ThemeofWPKeymaster
You’re welcome! when yu need help please contact us anytime.
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