[Resolved] Glitchy flash when changing between mo/yr on Price Table Monthly & Yearly Addon

Premium WordPress Themes, Templates and Plugins Support Plugins Glitchy flash when changing between mo/yr on Price Table Monthly & Yearly Addon

This topic is: resolved

This topic contains 14 replies, has 2 voices, and was last updated by  Support Team 1 month, 1 week ago.

  • Author
    Posts
  • #9038

    prjt
    Participant
    Post count: 6

    The Price Table Monthly & Yearly Addon flashes in a strange way when you switch between Month and Year. It shows the old price for a second and makes the pricing table appear very buggy. Please help me resolve this.

    Video of the bug below:
    https://giphy.com/gifs/3o6fITzxbN6OnQWTBu

    Plugin version: VC Price Table Monthly & Yearly Version 1.0.3
    WordPress version: WordPress 4.9.1
    Theme: Startit (goo.gl/uYU2PR)
    Visual Composer version: WPBakery Page Builder v5.4.5

  • #9040

    Support Team
    Keymaster
    Post count: 458

    Hey there, Thanks for your purchases and contacting us. I think there is theme and plugin style conflict. Can you sent me the your live demo site URL please? I’ll investigate and let you know the solution quickly.

    Thanks
    Kevin J.

  • #9041

    prjt
    Participant
    Post count: 6

    Hello, the live demo site URL is: 52.37.86.191/pricing/

    Thank you!

  • #9042

    Support Team
    Keymaster
    Post count: 458

    Your theme modules.css view-source:http://52.37.86.191/wp-content/themes/startit/assets/css/modules.min.css?ver=4.9.1 has animation keyframes and our plugin includes too. And they both are conflicted between.

    We’ll find a solution and let you know asap.

    Thanks
    Kevin J.

  • #9045

    prjt
    Participant
    Post count: 6

    Thank you, your prompt reply is really appreciated. We are trying to launch our site on Monday and this animation bug really makes the pricing page appear broken.

  • #9046

    Support Team
    Keymaster
    Post count: 458

    Hi there, we’ll take a look it and if possible we’ll give a solution for this asap.

    Thanks
    Kevin J.

  • #9047

    prjt
    Participant
    Post count: 6

    Hi, just checking to see if there is any update on this?

  • #9048

    Support Team
    Keymaster
    Post count: 458

    Hi there, thanks for checking sorry but currently there is no update or solution yet.

  • #9049

    prjt
    Participant
    Post count: 6

    Are you able to provide an ETA? I understand you guys are busy but I have a deadline to meet and may need to seek a refund.

  • #9050

    Support Team
    Keymaster
    Post count: 458

    Can you try to remove class attr from this:

    http://52.37.86.191/wp-content/plugins/vc-price-table-month-year/assets/vc_pricetable_monthyear.css

    .vcmp_my_pricing-wrapper .is-visible {
    position: relative;
    z-index: 5;
    }

    change by:

    .vcmp_my_pricing-wrapper .is-visible {

    }

    This will be solve the issue partially.

  • #9052

    Support Team
    Keymaster
    Post count: 458

    As you can see the demo we’ve fixed the issue. http://wp.themeofwp.com/elegantmegaaddons/price-table-monthly-yearly/ We’ll sent the updated plugin via email now.

    Do you have a diff email other than Gmail?

  • #9053

    Support Team
    Keymaster
    Post count: 458

    Also plugin updated on codecanyon.net

    Thanks!
    Kevin J.

  • #9054

    Support Team
    Keymaster
    Post count: 458

    I hope your issue resolved with the plugin update. I didn’t see any update on your website yet? I’ll marked this topic resolved.

    Thanks
    Kevin J.

  • #9055

    prjt
    Participant
    Post count: 6

    My issue is resolved. You guys are incredible. Thank you so much for your help.

  • #9056

    Support Team
    Keymaster
    Post count: 458

    We are glad to hear that! Thanks for preferred our items!

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