[Support request] Missing elements from demo

This topic is: not resolved

This topic contains 5 replies, has 2 voices, and was last updated by  Support Team 6 months, 2 weeks ago.

  • Author
    Posts
  • #8703

    c_estep
    Participant
    Post count: 2

    Hi,

    I just purchased FreshNews in a bundle from Greedeals.com. I’ve installed the theme and the demo xml. The site does not look like the demo: http://www.tcbguys.net/tcbguys.net/

    The sliders in the demo are not there. And also, when I try to import the widgets, it tells me that the wie file was not created with that widget import/export plugin and won’t import them.

    Please help!

  • #8704

    Support Team
    Keymaster
    Post count: 422

    Hey there please set the theme options, menus and others and then it’ll be look like the demo. Also if you sent your panel info to our support email we can setup it for you.

    • #8705

      c_estep
      Participant
      Post count: 2

      Do you need cPanel access or just access to the WP admin?

  • #8706

    Support Team
    Keymaster
    Post count: 422

    You’ve sent wp-admin info was okay. Please check your website you’ve missed to set some options on the theme.

    • #8707

      c_estep
      Participant
      Post count: 2

      Thanks!

      Do you mean that I still have to setup some things to make it look like the demo or is it all good now?

  • #8723

    Support Team
    Keymaster
    Post count: 422

    Yes, absolutely.

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