[Support request] Video Gallery plugin

This topic is: resolved

This topic contains 1 reply, has 2 voices, and was last updated by  Support Team 2 months ago.

  • Author
    Posts
  • #8658

    jen@drdoogs.com
    Participant

    Hello. I just purchased the Video Gallery plugin and am not able to get it to work. My chrome console is showing an error for every video: Uncaught ReferenceError: ytcfg is not defined

    Can I download an update to the plugin that fixes this error? Please let me know.

    Thank you.

  • #8659

    Support Team
    Keymaster
    Post count: 326

    Hey there this is not an issue on our plugin side. This is an issue on all Youtube videos https://www.youtube.com/embed/U-xetxYwyak for example this video gives an error too.

    In this case you don’t need any update. Simply use it and wait Youtube fixes on their side.

    You can take a look this discussion: http://stackoverflow.com/questions/40622204/uncaught-referenceerror-ytcfg-is-not-defined

    By the way thanks for your purchases and contacting us!

    ThemeofWP.com Team
    Kevin JOY

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