This topic is: resolved

This topic contains 5 replies, has 2 voices, and was last updated by  Support Team 1 year ago.

  • Author
    Posts
  • #9287

    orangetifozi
    Participant
    Post count: 2

    Hi I installed ArtWorkz Inventory, but Im having some problems:

    i tried to login with the user: admin@admin.com . pass: password.

    and I get this error: in chrome: The webpage at http://adbs.pgfinearts.net/artworkz_inventory/ might be temporarily down or it may have moved permanently to a new web address.
    ERR_CONTENT_DECODING_FAILED

    In Firefox: Content Encoding Error

    The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.

    Please contact the website owners to inform them of this problem.

    Can you help me with this issue?

    Another question:

    i would like to know if I can make a PDF of a single art work and choose what info to print.

    thank you in advance for your time.

    Cheers

  • #9288

    Support Team
    Keymaster
    Post count: 728

    Hey there cam you please sent your website FTP info to us? You can sent it info @ themeofwp.com

    Thanks
    Kevin JOY

  • #9289

    orangetifozi
    Participant
    Post count: 2

    thank you I sent you an email with the FTP credentials.

    Cheers

  • #9290

    Support Team
    Keymaster
    Post count: 728

    Hey there its patched rlght now please chexk your website and also there are default sections printed in PDF right niw. If you snet us your needs we can make it for your needs.

    Regards

  • #9291

    orangetifozi
    Participant
    Post count: 2

    Thank you very much its working now.
    The software is amazing!

    I have some questions.

    1.- Is there a way so i can make or print PDF of single Artworks and to be able to choose what information to add to the PDF?
    2- the software has “materials, categories, place of purchase, contact types”, I need to add a new one called “storage location” so i can add storage options for the art works.
    3.- In case that I would want to translate the software to spanish, is this possible?
    4.- there is an issue when you create a new user, the software says that it will send a confirmation email to active the user, but the emali never come out. Or if you try to reset the password, no email is being sent.

    Thank you again for your time and quick response.

  • #9294

    Support Team
    Keymaster
    Post count: 728

    Your issue resolved and we’ll continue to the conversation via on mail. I’ll mark this issue as resolved. Thanks for you letting us your issue.

    Regards
    Lisa JOY

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