Premium WordPress Themes, Templates & Plugins › Support › WordPress Theme Support › Architecto › Contact Form doesn't work

This topic is: resolved

This topic contains 7 replies, has 2 voices, and was last updated by  nauarchitetti 4 years, 2 months ago.

  • Author
    Posts
  • July 6, 2015 at 8:51 am #3114

    nauarchitetti
    Participant
    Post count: 17

    Hi, i have a problem with the contact form 7 plugin, after the new upgrade 2 weeks ago, the tab in the contact page doesn’t work. Error message every time

    why?

  • July 6, 2015 at 5:49 pm #3117

    Support Team
    Keymaster
    Post count: 739

    Hi, let us know your website url: admin username and password. We’ll check it out for you. You can use “Set as private reply” option or sent by email.

  • July 7, 2015 at 8:13 am #3118

    nauarchitetti
    Participant
    Post count: 17
    This reply has been marked as private.
  • July 7, 2015 at 8:46 am #3120

    Support Team
    Keymaster
    Post count: 739
    This reply has been marked as private.
  • July 7, 2015 at 11:13 am #3121

    nauarchitetti
    Participant
    Post count: 17
    This reply has been marked as private.
  • July 11, 2015 at 4:00 pm #3138

    nauarchitetti
    Participant
    Post count: 17

    Nothing new? Still not working…

  • July 13, 2015 at 8:21 am #3139

    Support Team
    Keymaster
    Post count: 739

    We’ve take a look your contact form but it seems something going wrong and we didn’t find any problem source. But our demo working properly with contact form 7 https://themeofwp.com/architecto/contact-us/ we tested a several times your contact form but no luck.

    Wer suggest to you please deactivate some plugins and test again;

    * Cookie Law Info
    * Add Publicize Support for Works
    * EWWW Image Optimizer and others.

  • August 5, 2015 at 9:50 am #3176

    nauarchitetti
    Participant
    Post count: 17

    Nothing, doesn’t work. I’ve tried to turn them off but not work.
    Have any idea for another contact form plugin? CF7 was fantastic, very simple…
    I’ve tried the demo version and all work fine, why?!

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