Creas Theme JQuery issues

This topic is: resolved

This topic contains 6 replies, has 2 voices, and was last updated by  Support Team 11 months, 3 weeks ago.

  • Author
    Posts
  • #9063

    freeasabird
    Participant
    Post count: 2

    Hello,

    While I have no problems with the look of your theme, I do have a bit of a conflict with the JQuery for one of my plugins that need to function correctly for my business. I have the Event Espresso plugin to register students for my cpr business. What we are having an issue with the plugin is that the calendar will load sometimes but not all the time, and it’s very frustrating for students trying to register for classes. From Event Espresso, they have expressed fixes for this issue on their page https://eventespresso.com/2012/08/using-jquery-in-safe-mode/. I’m not good with coding and unsure where I can even find the location to fix this problem to put jquery in safe mode. If you can help, I would appreciate this very much.

    Thanks,
    Aubrey

  • #9064

    Support Team
    Keymaster
    Post count: 613

    Hey there, do you have a demo site you’re getting issue with? If you share with us we’ll be take care it for you.

    Thanks!
    Kevin J.

  • #9065

    freeasabird
    Participant
    Post count: 2

    I don’t have a demo site. Is there a way to give you access to my site?

  • #9066

    Support Team
    Keymaster
    Post count: 613

    I see but if the live demo url exist it would be good for the solve problem quickly.

  • #9067

    Support Team
    Keymaster
    Post count: 613

    Just sent you domain admin username and password to us via email.

  • #9068

    freeasabird
    Participant
    Post count: 2

    I’m a bit of a novice, so I am not sure how to make a demo site url. Sorry, what email address should I send to?

  • #9069

    Support Team
    Keymaster
    Post count: 613

    You can contact with us via info@themeofwp.com also do you have a site using currently with our theme? Where did you purchased and where you are using it currently now?

    Thanks!
    Kevin J.

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