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    • #8712
      buro86
      Participant
      Post count: 1

      Hello,

      I just bought your social icons plugin which looks very promising, but after installing it ( I am using the well supported WP Salient theme, I directly get the following fatal error:

      Fatal error: Class ‘Vc_Grid_Item_Editor’

      I can’t use the plugin until this is solved.

      Thank your for coming back to me asap, Buro 86

    • #8713
      Support Team
      Keymaster
      Post count: 752

      Hey @buro86 thanks for your purchases normally it should not gives an error but I’ll test it again and if any fixes appears I’ll sent an update over the codecanyon also if this issue urgent I can sent it to you via email.

      Thanks
      Kevin.

    • #8714
      Support Team
      Keymaster
      Post count: 752

      Also can you please sent us whole error message here or privately?

    • #8715
      Support Team
      Keymaster
      Post count: 752

      Can you deactivate our plugin and replicate what you did previously? Ans please let me know if everything working properly without our plugin?

      So when I’ve tested with salient theme without our plugin it gives an some issues.

    • #8716
      Support Team
      Keymaster
      Post count: 752

      The problem source is “Salient Visual Composer” should be updated to latest version because it can’t contains “Vc_Grid_Item_Editor” class so you need to contact theme author or check updates of the theme and update modified “Salient Visual Composer” plugin.

      Othervise standalone Visual Composer working with All in one Social Icon Addons for Visual Composer.

      I hope those are clear.

      Thanks
      Kevin

    • #8717
      buro86
      Participant
      Post count: 1

      Hi Kevin,

      Thank you for your feedback!
      Unfortunately, I am running the latest Salient Theme version ( 7.6 ) so I won’t be able to get it working right now I guess.

      My support licence for that theme has also expired, do you have a running support licence there, and please ask the question, I would appreciate that.

      The full error can be seen here: http://www.buro86.be/screen.jpg

      I hope to hear from you soon..

    • #8721
      Support Team
      Keymaster
      Post count: 752

      Hey there sorry for late response,

      Thanks for using our items can you contact us via email (info @ themeofwp.com ) I’ll be assist to you super quickly.

      Seems you theme needs to be updated or you need to use VC as standalone version.

      Thanks,
      Kevin

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