Premium WordPress Themes, Templates & Plugins › Support › WordPress Theme Support › LastPoint › Mobile Menu isn't working in Chrome.

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    • April 14, 2015 at 12:46 pm #2935
      jpwelch
      Member

      The Mobile Menu isn’t working on Chrome. The menu slide view will appear with the menu items but the links don’t respond to clicks. It only seems to work when I turn off the visual composer plugin but I need this plugin. Please help.

    • April 15, 2015 at 9:25 pm #2937
      ThemeofWP
      Keymaster

      Hey Please delete visual composer plugin and then install it via plugin installer also go to the theme section and update the theme to latest version. I hope that helps to you. If this won’t works for you please let us nkow your login info and website url we’ll fix it for you asap.

    • April 17, 2015 at 5:18 am #2941
      ThemeofWP
      Keymaster

      Does this helped to you?

      • April 19, 2015 at 2:22 am #2947
        jpwelch
        Member

        It did make a difference. Reinstalling the Visual Composer didn’t fix it actually. But when I ended up deleting the Master Slider Plugin and reinstalled it via the Theme Install Plugin section. That seemed to have made a difference. Thanks for your help.

      • April 19, 2015 at 3:30 am #2948
        jpwelch
        Member

        Actually I was mistaken. I’ll send my info privately so you can check it out. Thanks.

    • April 19, 2015 at 3:31 am #2949
      jpwelch
      Member
      This reply has been marked as private.
    • April 19, 2015 at 6:46 am #2950
      ThemeofWP
      Keymaster
      This reply has been marked as private.
      • April 19, 2015 at 12:26 pm #2951
        jpwelch
        Member
        This reply has been marked as private.
    • April 19, 2015 at 3:39 pm #2952
      ThemeofWP
      Keymaster

      Hey just check your website Master slider updated to latest version. And mobile menu working good with Chrome engine. Let us know the results, what’s happening on your side.

    • April 19, 2015 at 3:41 pm #2953
      ThemeofWP
      Keymaster

      Also Ultimate addons for Visual Composer plugin and others updated on your site.

      • April 19, 2015 at 5:07 pm #2955
        jpwelch
        Member

        The issue is still there. I even had another person test it out on there iPhone 6 for Chrome and the same thing is happening. On my Chrome browser and Safari on iPhone 6 it seems to not respond to a click to any of the menu items. It’s worse for Chrome. At least it responds sometimes on Safari. As soon as I deactivate the Master Slider Plugin the menu performs properly. Is the Master Slider still loading behind the scenes? Maybe it’s hindering the performance for mobile sites.

    • April 19, 2015 at 11:30 pm #2956
      ThemeofWP
      Keymaster

      Hi @jpwelch, please updated the LastPoint theme to 1.4 version. We’ve changed the menu structure completely. Leu us know the results on mobile phone.

      • April 20, 2015 at 12:20 am #2958
        jpwelch
        Member

        Ok. Menu seems to be working a lot better now. Thanks. We do have a new issue with the sub header/top area of the page. It’s going to need some tweaking on your side to get it back to how it was for the desktop and mobile version. Please review the site I gave you as an example.

    • April 20, 2015 at 4:21 pm #2961
      ThemeofWP
      Keymaster

      Hi there, yes we aware this. And we’ll send a new update for this as soon as possible. Also your isue will be fixed. Thanks for pointed to us.

    • April 20, 2015 at 4:49 pm #2962
      ThemeofWP
      Keymaster

      Can you update the theme v1.5? Issues fixed now.

      • April 20, 2015 at 4:59 pm #2965
        jpwelch
        Member

        Just updated it to v1.5. The header still appears to be overlapping the sub header. Again, you can review it on my test site or access it if needed. Thanks.

    • April 20, 2015 at 5:16 pm #2966
      ThemeofWP
      Keymaster

      Can you check it out again? It should be better?

    • April 20, 2015 at 5:26 pm #2967
      jpwelch
      Member

      I didn’t see a new version to update with. Let me know how to get that change. Thanks.

    • April 20, 2015 at 7:28 pm #2968
      ThemeofWP
      Keymaster

      You don’t need to be update anything I’ve fixed it into your website. But if you need to see update thing you can do update 1.6 now.

      • April 22, 2015 at 5:15 pm #2973
        jpwelch
        Member

        Hi, Just checking in. Any luck with the header & sub-header issue?

    • April 20, 2015 at 7:41 pm #2969
      jpwelch
      Member

      Ok. Well, my test environment still has the issue w/ the overlap between the header and the subheader. I even updated it to v1.6 as well just in case and it didn’t change anything. Please review again. Thanks.

    • April 22, 2015 at 9:09 pm #2976
      ThemeofWP
      Keymaster

      Hey, we’ll let you know when the update needed for LastPoint theme. Thanks for your patient.

    • April 22, 2015 at 9:34 pm #2977
      ThemeofWP
      Keymaster

      Can you update the theme v1.7? All Issues fixed with this version.

      • April 23, 2015 at 3:18 am #2980
        jpwelch
        Member

        Updated it. Menu and Subheader is functioning much better. Thank you so much. I have one minor complaint. For some reason, in Chrome during mobile view, the slideview for the mobile menu expands 100% every time when I click on a menu item. I managed to take a screenshot for you to see. https://www.dropbox.com/s/qn6pzv9v00yhlay/0.png?dl=0

    • April 23, 2015 at 7:37 am #2982
      ThemeofWP
      Keymaster

      Hi, Mobile menu 100% displaying issue fixed by v1.8.

      • April 23, 2015 at 7:06 pm #2983
        jpwelch
        Member

        That minor issue is still there only when viewing on Google’s Chrome browser for my iPhone 6. It’s running fine in Safari.

        Also, from mobile view, the homepage where we have the masterslider is getting cutoff. It appears to be similar to how the subheader was getting overlapped by the main header. maybe the same tweak you made to the regular pages needs to happen there too.

        Also, the main header floats down when you are scrolling down on a page in mobile view. It seems to go a long for the ride when it should stay at the top.

        • April 27, 2015 at 3:20 pm #3001
          jpwelch
          Member

          Hi, just checking in to see if you were able to look at this and if you needed any more information from me to help solve this.

    • April 28, 2015 at 4:41 pm #3004
      ThemeofWP
      Keymaster

      Hi, we’ll fix it and let you know the the updates. Thanks for your patience.

    • May 5, 2015 at 9:00 pm #3011
      jpwelch
      Member

      Any update on this?

    • May 6, 2015 at 7:09 pm #3014
      ThemeofWP
      Keymaster

      Hey We’ll change that menu again so this menu can’t work full dunctionality. Please wait for the update.

    • May 7, 2015 at 9:42 pm #3021
      ThemeofWP
      Keymaster

      Hey just add custom css or in style.css like this: 

      .home .widescreen {
  margin-top: 100px;
}

      thats’s it.

    • May 8, 2015 at 3:54 am #3023
      jpwelch
      Member
      This reply has been marked as private.
    • May 8, 2015 at 7:32 pm #3025
      ThemeofWP
      Keymaster

      Okay we’ll take care that issue and will send an new update for you. Thanks for your patience.

    • May 11, 2015 at 9:25 pm #3031
      ThemeofWP
      Keymaster

      Hi, it should be fixed with the theme update. Can you please update and let us know what’s happening on your side?

    • May 13, 2015 at 7:12 am #3038
      jpwelch
      Member

      The mobile issues w/ Chrome on my iOS device is still there.

      And the issue w/ the overlap between the header and the subheader is back again. This issue is happening again on the desktop and mobile devices for both Chrome and Safari.

      • May 13, 2015 at 7:13 am #3039
        jpwelch
        Member
        This reply has been marked as private.
    • May 14, 2015 at 9:28 pm #3047
      ThemeofWP
      Keymaster

      Hi there please update it to latest version again. Mobile menu and header issue fixed with this version. Please let me know if you have any issues.

    • May 18, 2015 at 6:09 pm #3050
      ThemeofWP
      Keymaster

      Update neede to 2.6. Please update your theme scrolling issue will be resolved.

    • May 19, 2015 at 3:01 am #3052
      jpwelch
      Member

      Things are much better but we have a problem with the mobile menu again. The menu items aren’t collapsed anymore when there are subpages. It’s all expanded. It was working in previous versions but something go screwed up in the latest releases. Please review and fix as soon as possible. Thanks.

    • May 27, 2015 at 8:10 pm #3068
      bricks700
      Member

      Hi, in the mobile version the logo is not being displayed and the menu is not being shown at all! Please fix as soon as possible. Thanks.

    • May 27, 2015 at 8:12 pm #3073
      ThemeofWP
      Keymaster

      @bricks700 can you send your website to us?

    • May 27, 2015 at 8:13 pm #3074
      ThemeofWP
      Keymaster

      @jpwelch yes current menu not supported toggle right now. But we’ll add toggle support next version too.

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