[Resolved] Video Carousel Addon for Visual Composer Wont Play

Premium WordPress Themes, Templates and Plugins Support Plugin Support Video Carousel Addon for Visual Composer Wont Play

This topic is: resolved

This topic contains 9 replies, has 2 voices, and was last updated by  Support Team 5 months, 2 weeks ago.

  • Author
    Posts
  • #9083

    cashy855
    Participant
    Post count: 4

    Hi,

    Just purchased the Video Carousel Addon for Visual Composer and the slider show’s up fine on the page, but the Youtube video won’t play. Please see the link below (Slider is at the very bottom of the page) Thanks for your help in advance.

    https://www.cashinbis.com/video-test/

  • #9085

    Support Team
    Keymaster
    Post count: 546

    Because it is calling http:// into https:// we’ve send an update to codecanyon.net you’ll be get notified about this via email from Codecanyon. you’ll get fixed version 1.0.2 on Codecanyon.

    Sorry for this and thanks for the inform us.

    Regards
    Kevin J.

  • #9087

    cashy855
    Participant
    Post count: 4

    Hi again,

    I downloaded the new version of the plugin but I’m still having the same issue. Please advise, thanks.

    https://www.cashinbis.com/video-test/

  • #9088

    Support Team
    Keymaster
    Post count: 546

    Hey please deactivate and delete plugin first and then install latest version of the plugin again. Then Please check the video sources Editor’s text mode. They should be read from https:// if not please change all http:// to https:// if you are not able to edit them please send us your login info we’ll correct it for you asap.

  • #9089

    Support Team
    Keymaster
    Post count: 546

    I’ve found the problem. The problem is owlcarousel.js and it’s updated and it worked properly. We’ll sent a updated version via email.

    Sorry for this inconvenience but it’ll be resolved by the update.

  • #9090

    cashy855
    Participant
    Post count: 4

    Thank you for your response. Will you be sending the update to me directly? Or will this be another update sent to Codecanyon?

  • #9091

    Support Team
    Keymaster
    Post count: 546

    You can download it from codecanyon again it was approved.

  • #9092

    cashy855
    Participant
    Post count: 4

    The new install fixed the problem. Thank you for your help

  • #9093

    Support Team
    Keymaster
    Post count: 546

    You’re welcome sorry for delay but at the end it’s fixed on your side.

  • #9094

    Support Team
    Keymaster
    Post count: 546

    Here is the working demo on https:// https://wp.themeofwp.com/elegantmegaaddons/video-carousel/

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