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Tagged: Video Carousel Addon
- This topic has 7 replies, 2 voices, and was last updated 4 years, 9 months ago by ThemeofWP.
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- May 30, 2019 at 2:45 pm #10057ciokaParticipant
Hi,
I have recently bought the Video Carousel Addon for WPBakery Page Builder and when I have firstly used it in my site which runs with TheBuilt theme, it seems to be a kinf of incompatibility or bug cause another widget from WPBakery is not appearing now. The widget in question is MGT Portfolio Grid.
Coudl you please help me with this issue?
Thanks in advance
- June 7, 2019 at 10:07 am #10060ThemeofWPKeymaster
Hey there please reset CSS animations section to none and try again. CSS animations causing this.
- June 7, 2019 at 1:28 pm #10061ciokaParticipant
Hi,
I don´t know what are you talking about.
This is http://tinyurl.com/yxc4gvhp what I see when using the Video Carousel Addon for WPBakery Page BuilderSee you
- June 7, 2019 at 11:34 pm #10062ThemeofWPKeymaster
Here is the quick shortcode about it. https://paste.ubuntu.com/p/FhbVyHrQvw/ Also I’ve checked and it has not CSS animation section. Just use my shortcode for kick start begining.
- June 10, 2019 at 11:22 am #10063ciokaParticipant
Hi,
The result is the same, the carrousel works fine but the shortcodes used bellow dissapear. It is strange.
Could you have a look?Thanks
- June 11, 2019 at 8:18 am #10064ciokaParticipant
Hi again,
In order to explain better the problem I am experiencing with Video Carousel Addon for WPBakery Page Builder, I would like to leave you these 2 links where you could understand better the issue I try to explain you.
Website without Addon > http://tinyurl.com/yxdq2oqe
Website with Addon > http://tinyurl.com/y3ygeswbCould you please help me solving this incompatibility?
Thanks in advance
- June 11, 2019 at 8:28 am #10065ciokaParticipantThis reply has been marked as private.
- June 13, 2019 at 7:37 am #10066ThemeofWPKeymaster
I think something conflict hardly on your site. Please sent refund request we do not give further support for you. Thanks for your understanding.
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