Premium WordPress Themes, Templates & Plugins Support WordPress Plugin Support Video Carousel won’t show thumbnails Vimeo

This topic is: resolved
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    • #8938
      minimalvideo
      Participant
      Post count: 2

      Hi,

      Just purchased the VC PLugin pack and the Video Carousel won’t show the Vimeo Thumbnails. Can you help me out with this? Thanks!

    • #8944
      Support Team
      Keymaster
      Post count: 740

      Hi There sorry for delay. Can you please sent us your demo page url and in you sent us your login credentials we can quickly assist to you.

    • #8951
      minimalvideo
      Participant
      Post count: 2
      This reply has been marked as private.
    • #8952
      Support Team
      Keymaster
      Post count: 740

      Default Videos working normally but you’ve added videos not working, and it’s not reading your video’s thumbnails. But I’ve created a page it’s working normally.

    • #8954
      minimalvideo
      Participant
      Post count: 2

      Thanks, but do you know why it is not reading my videos thumbnails? The videos are open to watch, share or embed.

    • #8959
      Support Team
      Keymaster
      Post count: 740

      You’re welcome! On the demo we picked up those videos randomly and I’M not sure why those thumbnails does not shown. But we’ll investigate and let you know the solution if we found anything.

      Thanks!
      Jane J.

    • #8971
      estecardu
      Participant
      Post count: 1

      Hi I have a big mistake for may carousel video ;( i paid and it doesn’t works
      error:
      syntax error, unexpected T_FUNCTION in /home/””””/www/wp-content/plugins/vc-video-carousel/lib/vc-template-manager.php on line 6

      I can’t activate
      ???
      Thanks

      • #8972
        Support Team
        Keymaster
        Post count: 740

        Hey there, sorry for delay, can you please sent your FTP and WP login info to us? We’ll fix it for you quickly.

        Normally it should not give this type error but we need to take a look on your site.

        Thanks for your patience.
        Kevin J.

      • #9000
        Support Team
        Keymaster
        Post count: 740

        Your site working on PHP 4.0 please update your PHP version.

        Thanks
        Kevin J.

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