Hi, first please make sure unzip you downloaded zip file. After the unzip folder on your computer, you will see these folders:

infinityone_wp, infinityone_documentation, infinityone_xml_contents and infinityone-child-01. Please upload “infinityone_wp” folder to your wp-content/themes/ folder first and activate. After the theme installed and activated please read infinityone_documentation for how to install infinityone properly.

If you request install theme and import demo content from us. Please let us your temporary admin info (you can reply as private this) (user and password) We will install infinityone wordpress theme for you on your server.

If you have more questions please don’t hesitate to contact us anytime.

Regards
Themeowp.com Support Team