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    • #8058
      jhen1024
      Participant
      Post count: 3

      I’ve installed the theme and followed the instructions to import the demo material but nothing works. Any help is appreciated.

      Thank you!

    • #8059
      Support Team
      Keymaster
      Post count: 740

      Hey there, did you installed the required plugins?

      1. upload and activate the theme
      2. install required plugins
      3. Import demo content & widgets
      4. set your menu and other that’s it.

      If you sent us your wp login we can take care your site asap.

    • #8060
      jhen1024
      Participant
      Post count: 3
      This reply has been marked as private.
    • #8061
      Support Team
      Keymaster
      Post count: 740
      This reply has been marked as private.
    • #8062
      jhen1024
      Participant
      Post count: 3
      This reply has been marked as private.
    • #8063
      jhen1024
      Participant
      Post count: 3
      This reply has been marked as private.
    • #8064
      Support Team
      Keymaster
      Post count: 740

      You are right. You purchased and downloaded theme not updated version from the mojomarketplace. We’ve updated our theme on all marketplaces but it didn’t udpated unknown reason. But we’ll investigate it asap.

      Also the theme updates not important in fact because all our themes have automatic lifetime updater.

      Finally; the latest updated version 4.0 of the theme installed and working properly on your site right now.

      Please check your site and share your reviews with us.

      Thanks for contact wit us and don’t hesitate to contact us for the future.

      Best Regards
      ThemeofWP.com Team

    • #8599
      ruda
      Participant
      Post count: 1

      Hi. I’m in the same situation – I’ve acquired this theme on Mojo Marketplace, but the version on there is an older release (2.1). When I install it I am able to update it automatically on the WP dashboard.

      However, all the support files (documentation, child theme, demo data) aren’t present in the update.

      How can I obtain the demo content, widget settings etc for this theme?

    • #8606
      Support Team
      Keymaster
      Post count: 740

      Hey @ruda all our items comes with automatic updater and you can simply click to update your theme automatically when the new version released.

      You can access the all theme materials in you account on mojo. If you can’t access them please contact via email. We’ll sent them to you quickly.

      Thanks!

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