Premium WordPress Themes, Templates & Plugins Support WordPress Plugin Support Circle Slider doesn't work in Frontend

This topic is: resolved

This topic contains 11 replies, has 2 voices, and was last updated by  Support Team 10 months, 2 weeks ago.

  • Author
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  • #9346

    hardyzbest
    Participant
    Post count: 6

    I use Jupiter v6.1.5 and everything else is updated. I can create a Circle-Slider and items but when I want to see it on the Frontend, it isn’t there like it doesn’t exist.

    That’s the project:
    https://posbox.hirschgeweyh.de/

  • #9347

    Support Team
    Keymaster
    Post count: 728

    Hey there, thanks for your purchases. Yes, you’ve installed it but I can’t see any content on your site as you mentioned.

    Maybe you can use kickstart predefined templates for this in the VC Templates section. Please don’t forget to define your own images for this.

    If you need further help please sent the website credentials to us. Also, plugin working with together any theme and plugin. No matter theme or plugin.

    Regards
    Kevin JOY

  • #9348

    hardyzbest
    Participant
    Post count: 6

    That’s the main problem: there actually is a circle slider and I did the steps you mentoyed…maybe this console-errors made by the installed slider-plugin might help.

    console error Google Chrome

  • #9349

    hardyzbest
    Participant
    Post count: 6

    Here’s a screenshot where the slider has been placed (the very first element):

  • #9351

    Support Team
    Keymaster
    Post count: 728

    That VC Row does not appear on your site frontend as far as I see. You can use the Predefined Circle VC Slider in the VC Templates section.

    Maybe you can use this for the Kickstarter:

    [vc_row full_width="stretch_row_content" css=".vc_custom_1527619748999{margin-bottom: 50px !important;}"][vc_column][vc_circular_sliderd][vc_circular_sliderd_content vc_circular_slider_img="82" vc_circular_slider_title="Circular Slider"]Videos / Sliders[/vc_circular_sliderd_content][vc_circular_sliderd_content vc_circular_slider_img="81" vc_circular_slider_title="WPNakery Slider Addon"]WPBakery/ Addons[/vc_circular_sliderd_content][vc_circular_sliderd_content vc_circular_slider_img="80" vc_circular_slider_title="Visual Composer Slider"]Visual Compsoer/ WPBakery
    
     [/vc_circular_sliderd_content][vc_circular_sliderd_content vc_circular_slider_img="79" vc_circular_slider_title="Responsive Slider"]Slider/ Responsive[/vc_circular_sliderd_content][/vc_circular_sliderd][/vc_column][/vc_row]
  • #9352

    hardyzbest
    Participant
    Post count: 6

    Didn’t work aswell. I tried it on my page and even made a new one, it just doesn’t appear:
    https://posbox.hirschgeweyh.de/test

  • #9355

    hardyzbest
    Participant
    Post count: 6

    Okay, I checked some things and noticed that all javascript files have broken textlines and can’t be fixed. Plus I tried the rotate slider and it didn’t work, too.

    I also tested another plugin from Codecanyon made by someone else and it worked like a charme. If I don’t get it fixed, I would like to have my money back.

  • #9362

    Support Team
    Keymaster
    Post count: 728

    Can you share your admin credentials? We can resolve your issue quickly? I think you’ve missed something on that. Simply reply this and check “Set as private reply”

  • #9364

    hardyzbest
    Participant
    Post count: 6
    This reply has been marked as private.
  • #9366

    Support Team
    Keymaster
    Post count: 728

    Hey there you were right and finally, it’s fixed on your site and we’ll update the sliders structure on codecanyon asap.

    https://posbox.hirschgeweyh.de/test working properly and you can use it anywhere and anytime.

    Note: Other sliders does not updated but you’ll get updates notify from the codecanyon soon.

    Regards
    Kevin JOY

  • #9376

    hardyzbest
    Participant
    Post count: 6

    Can confirm the correction, thanks for the support!

    Case closed 🙂

  • #9442

    Support Team
    Keymaster
    Post count: 728

    Okay cool we will update ypu whem they sliders fixed.

    Thanks

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