[Resolved] Glitchy flash when changing between mo/yr on Price Table Monthly & Yearly Addon

Premium WordPress Themes, Templates and Plugins Support Plugin Support Glitchy flash when changing between mo/yr on Price Table Monthly & Yearly Addon

This topic is: resolved

This topic contains 23 replies, has 2 voices, and was last updated by  Support Team 4 months, 1 week ago.

  • Author
    Posts
  • #9038

    prjt
    Participant
    Post count: 10

    The Price Table Monthly & Yearly Addon flashes in a strange way when you switch between Month and Year. It shows the old price for a second and makes the pricing table appear very buggy. Please help me resolve this.

    Video of the bug below:
    https://giphy.com/gifs/3o6fITzxbN6OnQWTBu

    Plugin version: VC Price Table Monthly & Yearly Version 1.0.3
    WordPress version: WordPress 4.9.1
    Theme: Startit (goo.gl/uYU2PR)
    Visual Composer version: WPBakery Page Builder v5.4.5

  • #9040

    Support Team
    Keymaster
    Post count: 546

    Hey there, Thanks for your purchases and contacting us. I think there is theme and plugin style conflict. Can you sent me the your live demo site URL please? I’ll investigate and let you know the solution quickly.

    Thanks
    Kevin J.

  • #9041

    prjt
    Participant
    Post count: 10

    Hello, the live demo site URL is: 52.37.86.191/pricing/

    Thank you!

  • #9042

    Support Team
    Keymaster
    Post count: 546

    Your theme modules.css view-source:http://52.37.86.191/wp-content/themes/startit/assets/css/modules.min.css?ver=4.9.1 has animation keyframes and our plugin includes too. And they both are conflicted between.

    We’ll find a solution and let you know asap.

    Thanks
    Kevin J.

  • #9045

    prjt
    Participant
    Post count: 10

    Thank you, your prompt reply is really appreciated. We are trying to launch our site on Monday and this animation bug really makes the pricing page appear broken.

  • #9046

    Support Team
    Keymaster
    Post count: 546

    Hi there, we’ll take a look it and if possible we’ll give a solution for this asap.

    Thanks
    Kevin J.

  • #9047

    prjt
    Participant
    Post count: 10

    Hi, just checking to see if there is any update on this?

  • #9048

    Support Team
    Keymaster
    Post count: 546

    Hi there, thanks for checking sorry but currently there is no update or solution yet.

  • #9049

    prjt
    Participant
    Post count: 10

    Are you able to provide an ETA? I understand you guys are busy but I have a deadline to meet and may need to seek a refund.

  • #9050

    Support Team
    Keymaster
    Post count: 546

    Can you try to remove class attr from this:

    http://52.37.86.191/wp-content/plugins/vc-price-table-month-year/assets/vc_pricetable_monthyear.css

    .vcmp_my_pricing-wrapper .is-visible {
    position: relative;
    z-index: 5;
    }

    change by:

    .vcmp_my_pricing-wrapper .is-visible {

    }

    This will be solve the issue partially.

  • #9052

    Support Team
    Keymaster
    Post count: 546

    As you can see the demo we’ve fixed the issue. http://wp.themeofwp.com/elegantmegaaddons/price-table-monthly-yearly/ We’ll sent the updated plugin via email now.

    Do you have a diff email other than Gmail?

  • #9053

    Support Team
    Keymaster
    Post count: 546

    Also plugin updated on codecanyon.net

    Thanks!
    Kevin J.

  • #9054

    Support Team
    Keymaster
    Post count: 546

    I hope your issue resolved with the plugin update. I didn’t see any update on your website yet? I’ll marked this topic resolved.

    Thanks
    Kevin J.

  • #9055

    prjt
    Participant
    Post count: 10

    My issue is resolved. You guys are incredible. Thank you so much for your help.

  • #9056

    Support Team
    Keymaster
    Post count: 546

    We are glad to hear that! Thanks for preferred our items!

  • #9136

    prjt
    Participant
    Post count: 10

    Guys, I just tested installed the latest version, and unfortunately the bug is still there. Please help.

  • #9137

    Support Team
    Keymaster
    Post count: 546

    Was it resolved previously? Or newly appeared? So you’ve confirmed, “resolved”.

    Thanks
    Jessy B.

  • #9138

    Support Team
    Keymaster
    Post count: 546

    Can you, first of all, disable the minifying plugin? So it’s bundled all of them as one file on your side. Then let’s check it again. Finally, it’s working on our side without any glitch.

  • #9139

    prjt
    Participant
    Post count: 10

    I apologize, when my website designer ‘confirmed’ it previously, he was confirming it on _your_ site, not ours. It apparently never worked. Changing the status to ‘Unresolved’.

    We do not have a minify plug-in installed. Is there something else I can try?

  • #9140

    Support Team
    Keymaster
    Post count: 546

    Please h, check your plugins and disable cache or minify one. For example auto-optimize, HTML minifier or something like that. Please ask your designer or give us your wp-admin info.

  • #9141

    prjt
    Participant
    Post count: 10
    This reply has been marked as private.
  • #9142

    Support Team
    Keymaster
    Post count: 546

    Your issue has been fixed on your site please check it. Also, you don’t need to update “Price Table Monthly & Yearly Addon for Visual Composer” to new version. I’ve already updated to v1.0.5.

  • #9143

    prjt
    Participant
    Post count: 10

    Your team has incredible service. Thank you for your help, everything looks great!

  • #9144

    Support Team
    Keymaster
    Post count: 546

    You’re welcome! when yu need help please contact us anytime.

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