Premium WordPress Themes, Templates & Plugins › Support › WordPress Plugin Support › WPBakery Page Builder › HotSpot crashes on IE
Tagged: hotspot, internet explorer
- This topic has 9 replies, 2 voices, and was last updated 5 years ago by ThemeofWP.
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- February 19, 2019 at 1:28 pm #9669
Hej there
I am using the HotSpot addon on a client’s website.
Everything is fine, but on the Internet Explorer it either reloads the page or skips to the top on every tooltip-click.I’d appreciate your help!
- March 4, 2019 at 5:16 pm #9698
Hello?
- March 4, 2019 at 8:50 pm #9699
Hi there sorry for delay please can you share any url? You can use private reply for it or just sent an email to info @ themeofwp.com.
Thanks
Kevin JOY - March 4, 2019 at 8:52 pm #9700This reply has been marked as private.
- March 4, 2019 at 8:58 pm #9701
Hey again, yes I saw the problem and I’ll sent an update now and you’ll get fixed version as soon as possible.
Thaks for the heads up!
Kevin JOY
- March 4, 2019 at 9:13 pm #9702
I’ve checked your website but I’m sorry but you are not using our plugin. You are using different plugin on your site. here is our demo http://wp.themeofwp.com/elegantmegaaddons/hotspot/ and sales page https://codecanyon.net/item/image-hotspot-addon-for-visual-composer/18968336
You need to contact plugin author for this.
Regards
Kevin JOY - March 4, 2019 at 9:16 pm #9703This reply has been marked as private.
- March 4, 2019 at 9:17 pm #9704
No problem and your problem is actually is very basic but the real way is contact plugin author for this.
Have a great day!
Kevin JOY
- March 4, 2019 at 9:19 pm #9705This reply has been marked as private.
- March 4, 2019 at 9:58 pm #9706
If you know a bit code side just find the href in a and replace # link with javascript: void (0) that’s it.
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