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    • November 25, 2016 at 6:15 pm #8658
      jen@drdoogs.com
      Participant

      Hello. I just purchased the Video Gallery plugin and am not able to get it to work. My chrome console is showing an error for every video: Uncaught ReferenceError: ytcfg is not defined

      Can I download an update to the plugin that fixes this error? Please let me know.

      Thank you.

    • November 25, 2016 at 9:06 pm #8659
      Support Team
      Keymaster
      Post count: 768

      Hey there this is not an issue on our plugin side. This is an issue on all Youtube videos https://www.youtube.com/embed/U-xetxYwyak for example this video gives an error too.

      In this case you don’t need any update. Simply use it and wait Youtube fixes on their side.

      You can take a look this discussion: http://stackoverflow.com/questions/40622204/uncaught-referenceerror-ytcfg-is-not-defined

      By the way thanks for your purchases and contacting us!

      ThemeofWP.com Team
      Kevin JOY

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