Premium WordPress Themes, Templates & Plugins › Support › WordPress Plugin Support › Videos not being displayed
Tagged: Video Video Gallery Pro, youtube videos
- This topic has 14 replies, 3 voices, and was last updated 4 years, 10 months ago by ThemeofWP.
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- November 1, 2018 at 5:13 pm #9443kfuserParticipant
Just blank…
I inspeted the code:
<div style=”background-image: url(); background-repeat: no-repeat; background-position: 0 50%; background-size: cover; height: 140px; margin-bottom:10px;”></div>there is no background-image
- November 1, 2018 at 6:48 pm #9444ThemeofWPKeymaster
Hey there please give us a bit hint? Such as plugin name and your demo site and a few?
We can help better to you then.
Thanks
Lisa JOY - November 1, 2018 at 7:05 pm #9445kfuserParticipant
I am using the vc-video-gallery-pro
I am adding YouTube, Vimeo and Facebook videos.
The screen is blank.
When I view source I see
<div class=”vgprothumbnail vc_col-sm-3 wpb_animate_when_almost_visible wpb_ ” style=”display: block;”>
<div style=”background-image: url(); background-repeat: no-repeat; background-position: 0 50%; background-size: cover; height: 140px; margin-bottom:10px;”></div><span class=”vgproname” style=”font-size:18px;font-weight:400;line-height:;letter-spacing:;color:#333333″>2025 Flex Sport</span>
<span class=”vgproduration”></span>
<span class=”vgprocategory”></span>
</div>
It looks like the href is wrong - November 2, 2018 at 10:24 am #9446ThemeofWPKeymaster
Hey there,
Did you set up the video URL? also please change the CSS effect none and saver and check it. Our demo working good. Do you have a sample site? You can share as privately.
https://themeofwp.com/vc/videogalleryprojquery/video-gallery-4/
- November 2, 2018 at 6:14 pm #9447kfuserParticipantThis reply has been marked as private.
- November 2, 2018 at 11:15 pm #9450kfuserParticipant
Should it be the full URL or just the ID?
- November 3, 2018 at 3:50 am #9451ThemeofWPKeymaster
It should be just id. Also for the kickstart, I suggest you insert predefined templates for the beginning. You didn’t set up categories and others.
Can you share your admin credentials as privately?
- November 5, 2018 at 8:00 am #9456ThemeofWPKeymaster
Also we’ve fixed the CSS animations function and you’ll be informed via email about this updates.
- November 5, 2018 at 5:59 pm #9457kfuserParticipant
I am having too much trouble, I cannot get this to work, can I have a refund?
- November 6, 2018 at 5:23 am #9458ThemeofWPKeymaster
Hey there,
it’s up to you. We can take a look at your issue or you can request a refund. If you need help please sent your admin credentials to us. or privately share here.
- November 20, 2018 at 9:01 pm #9516kfuserParticipant
How do I request a refund?
- November 21, 2018 at 6:04 am #9519ThemeofWPKeymaster
You need to submit your issue on codecanyon.
Also we have updated the plugin on codecanyon and so your issue should be resolved.
- November 21, 2018 at 10:03 am #9521ThemeofWPKeymaster
Can you please update it? And try again? It works properly without any action.
Just begin with this:
[vc_row][vc_column][vc_video_gallery_pro videogallerypro_display_title="true" videogallerypro_main_title="Help Videos" videogallerypro_main_link="https://themeofwp.com/help-videos/" videogallerypro_main_title_font_size="16px" videogallerypro_main_title_font_weight="600" videogallerypro_main_title_line_height="1.6" videogallerypro_main_title_letter_spacing="0px" videogallerypro_loadmore_active="true" videogallerypro_loadmore_itemcount="10" videogallerypro_display_search="true" videogallerypro_display_cats="true" use_theme_fonts="yes" videogallerypro_video_cats="%5B%7B%22videogallerypro_video_cat%22%3A%22WPBakery%20Page%20Builder%22%7D%2C%7B%22videogallerypro_video_cat%22%3A%22Elementor%20Page%20Builder%22%7D%2C%7B%22videogallerypro_video_cat%22%3A%22WordPress%20Plugins%22%7D%2C%7B%22videogallerypro_video_cat%22%3A%22WordPress%20Themes%22%7D%5D"][vc_video_gallery_pro_content videogallerypro_video_source="youtube" videogallerypro_youtube_video_id="_aBVoGeGxZY" videogallerypro_video_title="3d Perspective Slider Usage" videogallerypro_item_font_size="16px" videogallerypro_item_font_weight="600" videogallerypro_item_line_height="1.6" videogallerypro_item_letter_spacing="0px" videogallerypro_video_duration="1:59" videogallerypro_video_category="WPBakery Page Builder" use_theme_fonts="yes"][vc_video_gallery_pro_content videogallerypro_video_source="youtube" videogallerypro_youtube_video_id="GRvIR7Z3d3I" videogallerypro_video_title="Fullpage Scrolling Sections Usage" videogallerypro_item_font_size="16px" videogallerypro_item_font_weight="600" videogallerypro_item_line_height="1.6" videogallerypro_item_letter_spacing="0px" videogallerypro_video_duration="10:03" videogallerypro_video_category="WPBakery Page Builder" use_theme_fonts="yes"][/vc_video_gallery_pro][/vc_column][/vc_row]
Here is the sample output:
- June 14, 2019 at 1:26 pm #10067piamproParticipantThis reply has been marked as private.
- June 14, 2019 at 9:31 pm #10068ThemeofWPKeymaster
Hey there can you please sent your wp-admin credentials via email to us? We’ll take a look a bit closer your issue. https://themeofwp.com/contact/
Thanks!
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