Premium WordPress Themes, Templates & Plugins Support WordPress Theme Support Cosmos Woocommerce, system status is blank

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    • #8924
      websitesrus
      Participant
      Post count: 12

      Hello,

      Woocommerce, system status is blank.

      Normally Woocommerce displays a system status page. It is blank when using the cosmos theme but displays normally when switching to another theme like 2017.

      WordPress 4.8 (Problem existed in earlier versions)
      Cosmos 4.1

      I can provide an admin login if needed.
      Thanks

    • #8946
      Support Team
      Keymaster
      Post count: 748

      If you having any issue on theme please provide us you login credentials. We’ll quickly assist to you.

      Thanks!

    • #8947
      websitesrus
      Participant
      Post count: 12
      This reply has been marked as private.
    • #8950
      websitesrus
      Participant
      Post count: 12

      Hello,
      I PMed you back on July 6th with the requested login credentials but have not heard anything back. Is someone still investigating this issue?

      Thanks

    • #8955
      Support Team
      Keymaster
      Post count: 748

      Sorry for delay! I’ll quickly check your site now.

    • #8970
      websitesrus
      Participant
      Post count: 12

      Hello,
      Did you find anything?
      Thanks

    • #8975
      Support Team
      Keymaster
      Post count: 748

      Hey there sorry for long term silence. Did you update WooCommerce? if not please update it and can you please sent us your updated passwords again? We’ll check it out.

      Thanks for your patience.

    • #8980
      websitesrus
      Participant
      Post count: 12

      Hey,
      Yes problem still exists. All plugins updated. Tried on php 5 and 7 same.
      Change to theme 2017 and problem goes away.

      I set back up the same credentials- look in last PM.
      Thanks

    • #8981
      websitesrus
      Participant
      Post count: 12
      This reply has been marked as private.
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