Viewing 8 reply threads
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    • June 24, 2017 at 12:12 pm #8924
      websitesrus
      Participant

      Hello,

      Woocommerce, system status is blank.

      Normally Woocommerce displays a system status page. It is blank when using the cosmos theme but displays normally when switching to another theme like 2017.

      WordPress 4.8 (Problem existed in earlier versions)
      Cosmos 4.1

      I can provide an admin login if needed.
      Thanks

    • July 6, 2017 at 8:17 pm #8946
      ThemeofWP
      Keymaster

      If you having any issue on theme please provide us you login credentials. We’ll quickly assist to you.

      Thanks!

    • July 6, 2017 at 8:46 pm #8947
      websitesrus
      Participant
      This reply has been marked as private.
    • July 12, 2017 at 9:55 pm #8950
      websitesrus
      Participant

      Hello,
      I PMed you back on July 6th with the requested login credentials but have not heard anything back. Is someone still investigating this issue?

      Thanks

    • July 14, 2017 at 5:19 pm #8955
      ThemeofWP
      Keymaster

      Sorry for delay! I’ll quickly check your site now.

    • July 27, 2017 at 8:36 pm #8970
      websitesrus
      Participant

      Hello,
      Did you find anything?
      Thanks

    • September 8, 2017 at 9:12 am #8975
      ThemeofWP
      Keymaster

      Hey there sorry for long term silence. Did you update WooCommerce? if not please update it and can you please sent us your updated passwords again? We’ll check it out.

      Thanks for your patience.

    • September 8, 2017 at 10:19 pm #8980
      websitesrus
      Participant

      Hey,
      Yes problem still exists. All plugins updated. Tried on php 5 and 7 same.
      Change to theme 2017 and problem goes away.

      I set back up the same credentials- look in last PM.
      Thanks

    • September 8, 2017 at 10:22 pm #8981
      websitesrus
      Participant
      This reply has been marked as private.
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