Support Team
Post count: 782

Hey there, did you purchased this item? https://codecanyon.net/item/video-gallery-pro-addon-for-visual-composer/20076862

I’ve checked the Facebook video image and it has and thumbnail option from the media gallery and it does not grab thumbnails automatically.

Could you please send a screenshot regarding this? Or can you share your login credentials via email or “Set as private reply”?

Lisa JOY