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ThemeofWP
KeymasterHey there,
Please check each setting of the video and define itself’s options. When selecting any video type it will be open in own settings.
KeymasterI think you resolved your issue yourself? I’m glad it worked for you.
KeymasterHey Donald can you sent us a screenshot or sample project URL? So we are displaying really stable and good on all devices.
KeymasterHey there did you defined a thumbnail from your media gallery to it? As far as I see you didn’t defined any thumbnail or image to them yet. Please define a image and it’ll be turned our normal display.
Regards
Lisa JOYKeymasterPlugin updates has been sent probably you’ll be get an email regarding this and you can update the plugin anytime.
KeymasterWe’ll be sent an update today regarding with this.
KeymasterAnd when I’ve checked our demo http://themeofwp.com/plugins/video-gallery-pro/?fbvid=10155656407651729&title=Facebook it’s working properly.
Do you have a sample site?
KeymasterHey there, did you purchased this item? https://codecanyon.net/item/video-gallery-pro-addon-for-visual-composer/20076862
I’ve checked the Facebook video image and it has and thumbnail option from the media gallery and it does not grab thumbnails automatically.
Could you please send a screenshot regarding this? Or can you share your login credentials via email or “Set as private reply”?
Regards
Lisa JOYKeymasterYou are welcome and enjoy the plugin and don’t forget t rate our item on codecanyon.
Regards
Kevin JOYKeymasterHey there, thanks for your purchases! Can you please check that “CSS Animations” section? And set it to none or anyone? It’ll turn to normal and visible.
Your issue is basic CSS Animation setting.
Regards
Kevin JOY - AuthorPosts
