Forum Replies Created
- AuthorPosts
- March 21, 2019 at 11:05 am in reply to: Hexagon Grid gallery slows down website and creates laggy scroll #9788
ThemeofWP
KeymasterThe problem has been resolved on your side. Your computer causing this and this was not related with the addon. Thanks for shared your experiences with the plugin. If you need any help anytime you can contact us.
Regards
Lisa JOYKeymasterHey there,
Thanks for purchasing our items. I didn’t see any usage on your website. Can you please provide any page on your site?
You can use predefined templates or you can create any hexagon with the addon. If you need further help please reply as private with wp login information this. We’ll quickly help to you.
Regards
Jenny JOYKeymasterProblem solved.
March 7, 2019 at 4:00 pm in reply to: Plugin could not be activated because it triggered a fatal error. #9711KeymasterIssue resolved and plugin updated for older version PHP.
KeymasterIf you know a bit code side just find the href in a and replace # link with javascript: void (0) that’s it.
KeymasterNo problem and your problem is actually is very basic but the real way is contact plugin author for this.
Have a great day!
Kevin JOY
KeymasterI’ve checked your website but I’m sorry but you are not using our plugin. You are using different plugin on your site. here is our demo http://wp.themeofwp.com/elegantmegaaddons/hotspot/ and sales page https://codecanyon.net/item/image-hotspot-addon-for-visual-composer/18968336
You need to contact plugin author for this.
Regards
Kevin JOYKeymasterHey again, yes I saw the problem and I’ll sent an update now and you’ll get fixed version as soon as possible.
Thaks for the heads up!
Kevin JOY
KeymasterHi there sorry for delay please can you share any url? You can use private reply for it or just sent an email to info @ themeofwp.com.
Thanks
Kevin JOYFebruary 27, 2019 at 1:18 pm in reply to: Hexagon Grid gallery slows down website and creates laggy scroll #9686KeymasterCan you please share your admin credentials please (via email)? Also what’s your browser?
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