Your issue fixed by another support forum thread. https://themeofwp.com/support/topic/video-gallery-plugin-problem/

We’ve entered the code above and videos working properly without any effort. Why you didn’t sent your website correct URL at the begining? and why you didn’t tried to import a template from the Video Gallery Plugin predefined templates section. Finally seem to works properly without any effort.

You’ve share password or username is not correct. Please create a new page and paste this none css animations short code :

[vc_row][vc_column][vc_video_gallery_pro videogallerypro_display_title="true" videogallerypro_main_title="Video Gallery Pro" videogallerypro_main_title_color="#aaaaaa" videogallerypro_main_title_font_size="16px" videogallerypro_main_title_font_weight="400" videogallerypro_main_title_line_height="1.6" videogallerypro_main_title_letter_spacing="1px" videogallerypro_loadmore_active="true" videogallerypro_loadmore_itemcount="4" videogallerypro_display_search="true" videogallerypro_display_cats="true" videogallerypro_video_cat_1="Presentation" videogallerypro_video_cat_2="Getting Started" videogallerypro_video_cat_3="Help" videogallerypro_video_cat_4="Account" videogallerypro_video_cat_5="Pricing" videogallerypro_video_cat_6="Funny" videogallerypro_video_cat_7="Dashboard" videogallerypro_video_cat_8="Marketing" videogallerypro_video_cat_9="Development" videogallerypro_video_cat_10="Coding" css_animation="none" google_fonts="font_family:Dosis%3A200%2C300%2Cregular%2C500%2C600%2C700%2C800|font_style:200%20light%20regular%3A200%3Anormal" videogallerypro_items_column="vc_col-sm-4"][vc_video_gallery_pro_content videogallerypro_video_source="youtube" videogallerypro_youtube_video_id="8Bt5KzYdZtU" videogallerypro_video_title="Porsche Top 5 series – Best Porsche sounds" videogallerypro_video_duration="Very cool video, 10.00 min" videogallerypro_video_category="Presentation" css_animation="none" use_theme_fonts="yes" videogallerypro_item_column="vc_col-sm-4"][vc_video_gallery_pro_content videogallerypro_video_source="vimeo" videogallerypro_vimeo_video_id="163662857" videogallerypro_video_title="Vimeo" videogallerypro_video_duration="A vimeo video - 20 min" videogallerypro_video_category="Funny" css_animation="none" videogallerypro_item_column="vc_col-sm-6"][vc_video_gallery_pro_content videogallerypro_video_source="dailymotion" videogallerypro_dailymotion_video_id="x5g29da" videogallerypro_video_title="Dailymotion" videogallerypro_video_duration="20 min" videogallerypro_video_category="Help" css_animation="none"][vc_video_gallery_pro_content videogallerypro_video_source="facebook" videogallerypro_facebook_video_id="10155656407651729" videogallerypro_video_title="Facebook" videogallerypro_video_duration="This video very cool - 10.00 min" videogallerypro_video_category="Help" css_animation="none"][vc_video_gallery_pro_content videogallerypro_video_source="ustream" videogallerypro_ustream_video_img="19" videogallerypro_ustream_video_id="9600798" videogallerypro_video_title="Usteam" videogallerypro_video_duration="230 min" videogallerypro_video_category="Account" css_animation="none"][vc_video_gallery_pro_content videogallerypro_video_source="facebook" videogallerypro_facebook_video_id="10153231379946729" videogallerypro_video_title="Facebook" videogallerypro_video_duration="5h" videogallerypro_video_category="Facebook Shared" css_animation="none"][vc_video_gallery_pro_content videogallerypro_video_source="vimeo" videogallerypro_vimeo_video_id="163662857" videogallerypro_video_title="Vimeo" videogallerypro_video_duration="A vimeo video - 20 min" videogallerypro_video_category="Funny" css_animation="none" videogallerypro_item_column="vc_col-sm-6"][vc_video_gallery_pro_content videogallerypro_video_source="dailymotion" videogallerypro_dailymotion_video_id="x5g29da" videogallerypro_video_title="Dailymotion" videogallerypro_video_duration="20 min" videogallerypro_video_category="Help" css_animation="none"][vc_video_gallery_pro_content videogallerypro_video_source="ustream" videogallerypro_ustream_video_img="19" videogallerypro_ustream_video_id="9600798" videogallerypro_video_title="Usteam" videogallerypro_video_duration="230 min" videogallerypro_video_category="Account" css_animation="none"][vc_video_gallery_pro_content videogallerypro_video_source="facebook" videogallerypro_facebook_video_id="155039108367168" videogallerypro_video_title="Facebook" videogallerypro_video_duration="This video very cool - 10.00 min" videogallerypro_video_category="Presentation" css_animation="none" el_class="customized"][vc_video_gallery_pro_content videogallerypro_video_source="dailymotion" videogallerypro_dailymotion_video_id="x5g29da" videogallerypro_video_title="Dailymotion" videogallerypro_video_duration="20 min" videogallerypro_video_category="Help" css_animation="none"][vc_video_gallery_pro_content videogallerypro_video_source="facebook" videogallerypro_facebook_video_id="155039108367168" videogallerypro_video_title="Facebook" videogallerypro_video_duration="This video very cool - 10.00 min" videogallerypro_video_category="Presentation" css_animation="none" el_class="customized"][vc_video_gallery_pro_content videogallerypro_video_source="youtube" videogallerypro_youtube_video_id="8u4DpgdcHf0" videogallerypro_video_title="Youtube" videogallerypro_video_duration="Very cool video, 10.00 min" videogallerypro_video_category="Presentation" css_animation="none" use_theme_fonts="yes" videogallerypro_item_column="vc_col-sm-4"][vc_video_gallery_pro_content videogallerypro_video_source="facebook" videogallerypro_facebook_video_id="10154835146021729" videogallerypro_video_title="Facebook" videogallerypro_video_duration="This video very cool - 15.00 min" videogallerypro_video_category="Pricing" css_animation="none"][vc_video_gallery_pro_content videogallerypro_video_source="ustream" videogallerypro_ustream_video_img="19" videogallerypro_ustream_video_id="9600798" videogallerypro_video_title="Usteam" videogallerypro_video_duration="230 min" videogallerypro_video_category="Account" css_animation="none"][vc_video_gallery_pro_content videogallerypro_video_source="youtube" videogallerypro_youtube_video_id="r-neGA1blsE" videogallerypro_video_title="The best Porsche concept cars" videogallerypro_video_duration="Very cool video, 10.00 min" videogallerypro_video_category="Presentation" css_animation="none" use_theme_fonts="yes" videogallerypro_item_column="vc_col-sm-4"][vc_video_gallery_pro_content videogallerypro_video_source="facebook" videogallerypro_facebook_video_id="10154553970951729" videogallerypro_video_title="Facebook" videogallerypro_video_duration="This video very cool - 10.00 min" videogallerypro_video_category="Help" css_animation="none"][vc_video_gallery_pro_content videogallerypro_video_source="dailymotion" videogallerypro_dailymotion_video_id="x5g29da" videogallerypro_video_title="Dailymotion" videogallerypro_video_duration="20 min" videogallerypro_video_category="Help" css_animation="flipInY"][vc_video_gallery_pro_content videogallerypro_video_source="vimeo" videogallerypro_vimeo_video_id="163662857" videogallerypro_video_title="Vimeo" videogallerypro_video_duration="A vimeo video - 20 min" videogallerypro_video_category="Funny" css_animation="flipInY" videogallerypro_item_column="vc_col-sm-6"][vc_video_gallery_pro_content videogallerypro_video_source="ustream" videogallerypro_ustream_video_img="19" videogallerypro_ustream_video_id="9600798" videogallerypro_video_title="Usteam" videogallerypro_video_duration="230 min" videogallerypro_video_category="Account" css_animation="none"][vc_video_gallery_pro_content videogallerypro_video_source="youtube" videogallerypro_youtube_video_id="Io7DZgJpUAs" videogallerypro_video_title="Ferrari 458 Speciale" videogallerypro_video_duration="Very cool video, 10.00 min" videogallerypro_video_category="Presentation" css_animation="none" use_theme_fonts="yes" videogallerypro_item_column="vc_col-sm-4"][vc_video_gallery_pro_content videogallerypro_video_source="vimeo" videogallerypro_vimeo_video_id="163662857" videogallerypro_video_title="Vimeo" videogallerypro_video_duration="A vimeo video - 20 min" videogallerypro_video_category="Funny" css_animation="flipInY" videogallerypro_item_column="vc_col-sm-6"][vc_video_gallery_pro_content videogallerypro_video_source="youtube" videogallerypro_youtube_video_id="708mjaHTwKc" videogallerypro_video_title="KSI - Lamborghini" videogallerypro_video_duration="Very cool video, 10.00 min" videogallerypro_video_category="Presentation" css_animation="none" use_theme_fonts="yes" videogallerypro_item_column="vc_col-sm-4"][/vc_video_gallery_pro][/vc_column][/vc_row]

Also can you check please CSS animation settings? change it to none or another one. All are working but you didn’t set css animations comes with default template so thay are not visible at this time. Also please use correct video source for your videos.

Please sent you wp-admin details to us. We’ll get it work for you asap.